IT & HR Help Desk
Contextually engage with employees in natural language and deflect up to 60% of knowledge issues around IT & HR helpdesks. Leverage pre-built machine learning models to automate L1 support processes and execute L2 support using robotic actions.
Deliver instant one to one customer service through chat and voice channels. Techforce provides all tools required to augment bots with your customer service agents to empower them with contextual intelligence. Engage with customers over social channels like Facebook, Twitter, your own website, mobile app or through support desk software.
Our customer success team is fanatic about how customers get value from our software. They are always around when you need. Reach out to us over Email or Chat or get a dedicated success manager for your continuous innovation initiatives.